Refund and Returns Policy

The Perfumers Cut

At The Perfumers Cut

we strive to deliver premium quality fragrances. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return if:

• The product is damaged, defective, or leaked upon delivery
• You received the wrong item

📌 Important:

Product must be unused and in original packaging

Return request must be raised within 48 hours of delivery

2. Non-Returnable Items

Due to hygiene and product nature, we do not accept returns for:

Change of mind or fragrance preference

Used or partially used perfumes

Opened bottles (unless damaged or defective)

3. Return Process

To initiate a return:

1. Contact us within 48 hours of delivery
2. Share:
   • Order ID
   • Issue details
   • Clear photos/video of the product
3. Our team will verify and approve your request

📧 Email: mail@perfumerscut.com
📱 WhatsApp: 9991425007

4. Refund Policy

Once your return is approved:

Refund will be credited to your original payment method

Refund will be processed within 5–7 business days

5. Replacement Policy

Instead of a refund, you may opt for:

• Free replacement (subject to availability)

6. Cancellation Policy

Orders can be cancelled before dispatch onlyOnce shipped, cancellation is not possible

7. Shipping Charges

If the return is due to our mistake (damaged/wrong product), we cover shipping Otherwise, shipping charges are non-refundable

8. Contact Us

For any return-related queries:

📧 Email: mail@perfumerscut.com
📞 Phone: 9991425007

We appreciate your trust in The Perfumers Cut and are committed to providing a smooth and fair shopping experience.